andrewfee
Aug 26, 05:38 AM
Apple support in the UK is terrible. :( When I had an iMac G5 (Rev.A) I had no end of problems and was without the machine for at least 2-3 months. (which actually cost me some work, as I had just started to do some web design for a local business)
After 5 faults (the last two being it coming back from repair with a damaged screen and a dead hard drive) I eventually convinced them to replace it, but rather than getting another iMac, I figured I'd go for a "safe" option and go for a Rev.D Powerbook as I figured they would have sorted out all the faults. Now, to be fair, I did get a maxed out 17" one as compensation (although they screwed that up and I had to get the RAM sent out separately and fit it myself) but I'd rather have had a perfectly working iMac.
Not much with the Powerbook either though - I had a dead sound board within a couple of weeks of owning it (which meant I was without it for a week or so) and I've now been without the proper use of it for two months again. When it came back from service the first time after being "fixed" it had this:
http://static.flickr.com/61/200198290_8368452c2c.jpg
I've had an iSkin cover on it from day one, so it couldn't have been caused by me (see the next pic) and other than a hairline scratch next to the trackpad (you can't even see it in the photo) it was perfect - it hasn't even been out of my house. Not the first scratched machine I've had either. (if I remember correctly, the first Powerbook was scratched out of the box)
The screen brightness wasn't fixed either, they just disabled my calibrated profile, which gets back maybe 5cd/m2:
http://static.flickr.com/64/200198281_9d631b8680.jpg
As you can see, it used to be quite good:
http://static.flickr.com/56/130208615_cb043ed264.jpg
They replaced the main logic board, but the buzzing that started (and it makes "chirping" noises when running iMovie) is still there.
Funnily enough, as soon as I called to complain, they got the part in the next day (or so they claim) and have said I should have it back next week. I've been told to call up again next Thursday - if I have it back (and working!) by then, I'll be entitled to some kind of compensation, if not, then they'll sort out a replacement machine.
For �280 I'm appalled at the level of service.
I've had far more downtime since switching to a Mac than any other computer - back when I had a store-bought PC years ago from somewhere local, I was without it maybe for a week over a period of several years. When I started building my own machines (at least 5/6 years ago now) that was down to a matter of days. (I could either pick up the parts locally the same day, or order online with next-day shipping)
Since buying the first iMac G5 (got one the day they were available, if I remember correctly) it must have been at least 4-6 months I've been without my computer now. (right now I'm now back to using an old PC I've built from spare parts - but there are at least two parts on their way out - keeps crashing and sometimes refuses to boot, but I'm not going to be buying more hardware for it, unless Apple want to pay the bill)
It probably wouldn't be so bad if it wasn't for the fact that I'm disabled, and my only real contact with the "outside world" and friends is via the internet.
I absolutely love the OS, and Apple's software, and the hardware is fantastic when it works, but I'm having doubts as to whether my next machine will be from them or not. (realistically, I don't think I could drop OSX for Windows, but I can't believe how unreliable these things are)
At least they're not as bad as Samsung though - they had my two-month-old LCD HDTV in repair for over four months (the store said I had to wait for the repair to be done and get them the TV back to get a refund) which left me with a 14" Portable CRT during that time, and when I eventually did get it back, it went up in smoke as soon as I plugged it in and turned it on - literally! :eek:
After 5 faults (the last two being it coming back from repair with a damaged screen and a dead hard drive) I eventually convinced them to replace it, but rather than getting another iMac, I figured I'd go for a "safe" option and go for a Rev.D Powerbook as I figured they would have sorted out all the faults. Now, to be fair, I did get a maxed out 17" one as compensation (although they screwed that up and I had to get the RAM sent out separately and fit it myself) but I'd rather have had a perfectly working iMac.
Not much with the Powerbook either though - I had a dead sound board within a couple of weeks of owning it (which meant I was without it for a week or so) and I've now been without the proper use of it for two months again. When it came back from service the first time after being "fixed" it had this:
http://static.flickr.com/61/200198290_8368452c2c.jpg
I've had an iSkin cover on it from day one, so it couldn't have been caused by me (see the next pic) and other than a hairline scratch next to the trackpad (you can't even see it in the photo) it was perfect - it hasn't even been out of my house. Not the first scratched machine I've had either. (if I remember correctly, the first Powerbook was scratched out of the box)
The screen brightness wasn't fixed either, they just disabled my calibrated profile, which gets back maybe 5cd/m2:
http://static.flickr.com/64/200198281_9d631b8680.jpg
As you can see, it used to be quite good:
http://static.flickr.com/56/130208615_cb043ed264.jpg
They replaced the main logic board, but the buzzing that started (and it makes "chirping" noises when running iMovie) is still there.
Funnily enough, as soon as I called to complain, they got the part in the next day (or so they claim) and have said I should have it back next week. I've been told to call up again next Thursday - if I have it back (and working!) by then, I'll be entitled to some kind of compensation, if not, then they'll sort out a replacement machine.
For �280 I'm appalled at the level of service.
I've had far more downtime since switching to a Mac than any other computer - back when I had a store-bought PC years ago from somewhere local, I was without it maybe for a week over a period of several years. When I started building my own machines (at least 5/6 years ago now) that was down to a matter of days. (I could either pick up the parts locally the same day, or order online with next-day shipping)
Since buying the first iMac G5 (got one the day they were available, if I remember correctly) it must have been at least 4-6 months I've been without my computer now. (right now I'm now back to using an old PC I've built from spare parts - but there are at least two parts on their way out - keeps crashing and sometimes refuses to boot, but I'm not going to be buying more hardware for it, unless Apple want to pay the bill)
It probably wouldn't be so bad if it wasn't for the fact that I'm disabled, and my only real contact with the "outside world" and friends is via the internet.
I absolutely love the OS, and Apple's software, and the hardware is fantastic when it works, but I'm having doubts as to whether my next machine will be from them or not. (realistically, I don't think I could drop OSX for Windows, but I can't believe how unreliable these things are)
At least they're not as bad as Samsung though - they had my two-month-old LCD HDTV in repair for over four months (the store said I had to wait for the repair to be done and get them the TV back to get a refund) which left me with a 14" Portable CRT during that time, and when I eventually did get it back, it went up in smoke as soon as I plugged it in and turned it on - literally! :eek:
dakotacheryl
Apr 8, 06:49 AM
no apple stores in the state of south dakota. but we got bb
We have an Apple Store/Computer Village in Rapid City. Great folks, helpful and very knowledgeable. They've even helped me with questions about Apple products I've bought from other retailers.
We have an Apple Store/Computer Village in Rapid City. Great folks, helpful and very knowledgeable. They've even helped me with questions about Apple products I've bought from other retailers.
Tehy
Sep 19, 09:26 AM
I hope that the MacBook with Core 2 Duo is better than the Core Duo version :)
EagerDragon
Aug 25, 07:40 PM
I was planning to buy a .mac account for e-mail , blogs through iWeb, web pages etc. I am more aware now about it.
I have .mac now for several years, and I am still wondering why I re-subscribe. Maybe Im lazy. I must be. Don't get it. Need a Gmail invite?????
I have .mac now for several years, and I am still wondering why I re-subscribe. Maybe Im lazy. I must be. Don't get it. Need a Gmail invite?????
netdog
Aug 12, 02:40 AM
I'll be happy as long as it resurrects the Wild Eep.
edenwaith
Jul 14, 04:30 PM
I'm not concerned so much if this rumor is true or not, but I've never fully understood the need for more than one optical drives for most of the time. At work I've occasionally needed more than one optical drive to create back ups of software CDs, but that's about it. At home, however, the need just isn't there. The retarted Dell we have at home has two optical drives because Dell was too cheap to put in a single combo DVD-ROM/CD-RW. Instead they put in a CD-RW and a CD-ROM (it was SUPPOSED to have come with a DVD-ROM, but they didn't put it in). Times like that are just dumb.
Personally, I'd opt for more hard drive space. There was one PM model that supported up to four internal hard drives, I believe.
Personally, I'd opt for more hard drive space. There was one PM model that supported up to four internal hard drives, I believe.
Nuvi
Apr 11, 05:35 AM
I think the point is apple is trying to break the mold of traditional NLE editing. Many tools and terms we use in FCP and other NLEs are derived from linear tape editing from 20+ years ago. They are trying to push to the future of editing in a new direction and that may involve rethinking aspects of how we edit. Whether it's going to work or not I guess we'll have to see...
Don't think so. I think they want to make FCP a tool for consumers who have no idea about narrative structure and storytelling. FCP isn't useful for Apple any more. Regarding editing conventions, they are far older then 20 or so years. However, they've been around for a very long time and those conventions will be here to stay. Why? Because in the end of the day stories are linear and that fact won't change one bit even if Apple releases iMovie Pro.
Don't think so. I think they want to make FCP a tool for consumers who have no idea about narrative structure and storytelling. FCP isn't useful for Apple any more. Regarding editing conventions, they are far older then 20 or so years. However, they've been around for a very long time and those conventions will be here to stay. Why? Because in the end of the day stories are linear and that fact won't change one bit even if Apple releases iMovie Pro.
fatfish
Aug 7, 09:49 PM
I've seen many posts calling for a unified mail, address and calender app, this is so please Apple take no notice, I want seperate apps.
Simplicity is what makes Apple software what it is. I would however wish to see tighter integration, such as exists between itunes, iphoto, iDVD, iMovie, Garageband and iWeb.
I would also like to see the address book integrated with pages. (but that's another topic)
Simplicity is what makes Apple software what it is. I would however wish to see tighter integration, such as exists between itunes, iphoto, iDVD, iMovie, Garageband and iWeb.
I would also like to see the address book integrated with pages. (but that's another topic)
ten-oak-druid
Apr 19, 05:04 PM
One of the three basics that must be proven in order to win a trade dress case, is the likelihood of confusion.
In other words, would someone think they're buying one thing but really getting another, such as might happen with shoes or pills or whatever.
Does anyone think that a normal person would actually confuse a Samsung Galaxy (especially with that huge "Samsung" on it) with an Apple iPhone when they're buying it?
I mean, is Apple going to claim that they're losing sales because the Galaxy is so close to the iPhone that people can't tell the difference? If so, that sure doesn't say much for the iPhone. Or it says a lot for the Galaxy.
That is not the case. The user can know they are buying a product that is a rip off of another and it is still wrong.
In other words, would someone think they're buying one thing but really getting another, such as might happen with shoes or pills or whatever.
Does anyone think that a normal person would actually confuse a Samsung Galaxy (especially with that huge "Samsung" on it) with an Apple iPhone when they're buying it?
I mean, is Apple going to claim that they're losing sales because the Galaxy is so close to the iPhone that people can't tell the difference? If so, that sure doesn't say much for the iPhone. Or it says a lot for the Galaxy.
That is not the case. The user can know they are buying a product that is a rip off of another and it is still wrong.
toddybody
Apr 6, 11:40 AM
what do you think Games on a Mac are? Jeeze dude, thats why I own a gaming PC. You couldnt dream of playing the majority of current titles at max settings on a mac...they need to start giving them real GPU's
Eraserhead
Jul 14, 02:35 PM
As usual though they come with 50% of the necessary RAM :rolleyes:, why Apple can't get this right I don't know.
Also I'm surprised the top model doesn't have Intel's fastest chip, surely Apple want to say they have the fastest possible computers?
Dual Optical drives is OK, good if you want to have a blu-ray drive as well I suppose...
Also I'm surprised the top model doesn't have Intel's fastest chip, surely Apple want to say they have the fastest possible computers?
Dual Optical drives is OK, good if you want to have a blu-ray drive as well I suppose...
rdrr
Nov 28, 07:42 PM
Actually, they do. They also got paid on every blank tape sold when cassettes were big. I think it is crazy for everyone to think that the music industry is greedy when it getting squeezed out of all of their revenue streams. So, Apple makes hundreds of millions off of their back on the itunes site, and a billion off of iPod sales, and they cannot share in the wealth?
It doesn't cost the consumer any more, why wouldn't you want the people who actually make the music you are listening to get compensated?
This debate is stale. People want something for nothing.
If the record labels would stop forcing artist to pump out albums with ten bad songs and only one or two good ones, then maybe I would consider spending more than 15 dollars for a CD.
I don't expect something for nothing, but I do expect quality for every dollar I spend.
It doesn't cost the consumer any more, why wouldn't you want the people who actually make the music you are listening to get compensated?
This debate is stale. People want something for nothing.
If the record labels would stop forcing artist to pump out albums with ten bad songs and only one or two good ones, then maybe I would consider spending more than 15 dollars for a CD.
I don't expect something for nothing, but I do expect quality for every dollar I spend.
ThaDoggg
Apr 11, 12:14 PM
Personally I'm in no rush to upgrade as I still have some time on my contract. With that said, I would rather have Apple take their time and put out a quality product. Lately we've seen some issues with recent releases and it would be great if Apple could go back to making high quality products.
toddybody
Apr 19, 02:53 PM
The First Commercial GUI
http://img62.imageshack.us/img62/5659/star1vg.gif
Xerox's Star workstation was the first commercial implementation of the graphical user interface. The Star was introduced in 1981 and was the inspiration for the Mac and all the other GUIs that followed.
http://img217.imageshack.us/img217/7892/leopardpreviewdesktop4.jpghttp://img714.imageshack.us/img714/5733/xerox8010star.gif
Fantastic UI for the day
http://img62.imageshack.us/img62/5659/star1vg.gif
Xerox's Star workstation was the first commercial implementation of the graphical user interface. The Star was introduced in 1981 and was the inspiration for the Mac and all the other GUIs that followed.
http://img217.imageshack.us/img217/7892/leopardpreviewdesktop4.jpghttp://img714.imageshack.us/img714/5733/xerox8010star.gif
Fantastic UI for the day
superfula
Apr 6, 10:53 AM
Since you have no clue how the sandy bridge airs will perform, I'll take your statement as FUD.
Of course we do. The integrated graphics card will perform just as poorly as every other Sandy Bridge processor because it's the same.
Of course we do. The integrated graphics card will perform just as poorly as every other Sandy Bridge processor because it's the same.
SuperCachetes
Feb 28, 09:45 PM
Correct I have no idea what causes homosexuality, neither do scientists.
And yet you seem quite certain how the human brain works and what is normal/ not normal. :rolleyes:
My original point was that you made an assertive, sweeping generalization without any backup. Just a very matter-of-fact "Hey, all you humans, here is how your body was designed. All you gays, you are not the default. Trust me, I'm from teh internetz."
It's clumsy and insensitive at best, and just more religion-based trolling at worst.
And yet you seem quite certain how the human brain works and what is normal/ not normal. :rolleyes:
My original point was that you made an assertive, sweeping generalization without any backup. Just a very matter-of-fact "Hey, all you humans, here is how your body was designed. All you gays, you are not the default. Trust me, I'm from teh internetz."
It's clumsy and insensitive at best, and just more religion-based trolling at worst.
blahblah100
Mar 31, 07:31 PM
true, but the smugness and self righteousness of Google fanboys are so much worse.
HA HA. You have got to be kidding me.
HA HA. You have got to be kidding me.
camomac
Jul 20, 02:39 PM
eight cores + Tiger = Octopussy?!?
haha, then Doctor Q's signature could be-
"Oh do pay attention 007. In the wrong hands, this Octopussy could be very dangerous."
LOL.:D
haha, then Doctor Q's signature could be-
"Oh do pay attention 007. In the wrong hands, this Octopussy could be very dangerous."
LOL.:D
scotty321
Apr 7, 10:46 PM
Anybody who knows anything about the people who work at Best Buy will tell you that they are all a bunch of untrustworthy backstabbing liars, and you can't trust a thing they do or a thing they tell you. Best Buy is the worst.
kingtj
Sep 13, 12:33 PM
He's totally mistaken! The Cloverton CPUs will *all* be 64-bits, as Woodcrest (found in current Mac Pros) is. Intel is not going to ever go back to a 32-bit Xeon class CPU.
The difference between Woodcrest and "Tigerton" is that Woodcrest CPUs achieve their "dual core" status by basically placing two complete Xeon CPUs under one outer casing, and making them communicate with each other through the front-side bus on the motherboard.
Cloverton will be the same way, but with 4 cores packed into one casing, instead of just two.
"Tigerton" will finally allow both cores to interconnect with each other through an internal interface built into the CPU, instead of slowing communications down by routing it off one CPU core, through the motherboard's front-side bus, and back onto the other core.
This was his response:
"Cloverton is not 64, Cloverton MP (Tigerton) is 64 and is still on the drawing board last I heard.
The difference between Woodcrest and "Tigerton" is that Woodcrest CPUs achieve their "dual core" status by basically placing two complete Xeon CPUs under one outer casing, and making them communicate with each other through the front-side bus on the motherboard.
Cloverton will be the same way, but with 4 cores packed into one casing, instead of just two.
"Tigerton" will finally allow both cores to interconnect with each other through an internal interface built into the CPU, instead of slowing communications down by routing it off one CPU core, through the motherboard's front-side bus, and back onto the other core.
This was his response:
"Cloverton is not 64, Cloverton MP (Tigerton) is 64 and is still on the drawing board last I heard.
CyberPrey
Aug 15, 12:19 PM
Show.. me.. the.. games...
LOL, us gamers all sound kinda like broken records :)
LOL, us gamers all sound kinda like broken records :)
jcampa
Aug 27, 12:42 PM
Just a few hours left, let's hope we see new MacBook Pros tomorrow, I think we'll see the new iMacs with Merom in Paris, because it's a very good announcement for consumers, and get the Pro MB's tomorrow.
islanders
Sep 19, 08:07 AM
Unofficial MacRumors Newbie Prediction:
First week of October for MBP. (October 4th)
Fourth week of October for MB. (October 24rd)
First week of October for MBP. (October 4th)
Fourth week of October for MB. (October 24rd)
jezza70
Apr 11, 03:57 PM
My 3Gs contract ends in June and Apple will be pushing it's luck for me to go half a year without me being tempted to jump platforms instead of waiting for the iPhone 5.
thats a +1 here too i hope this is not true my 3gs is already feeling a bit dated
thats a +1 here too i hope this is not true my 3gs is already feeling a bit dated